User Privacy Policy

  • 1. Introduction

    Khaira ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you use our Event & Wedding Services platform.

    By using Khaira, you agree to the collection and use of information in accordance with this Privacy Policy.

    2. Information We Collect

    Personal Information

    We may collect the following information during registration and booking:

  • Full Name
  • Email Address
  • Mobile Number
  • Address Information
  • Profile Details

  • Event Information

    To facilitate bookings, we may collect:

  • Event Type
  • Event Date and Time
  • Venue Details
  • Event Requirements
  • Service Preferences
  • Guest Count (if applicable)

  • Payment Information

    For processing transactions, we may collect:

  • Payment Status
  • Transaction Details
  • Billing Information
  • Invoice Records

  • Khaira does not store complete debit/credit card details. Payments are processed through secure third-party payment providers.

    3. How We Use Your Information

    We use your information to:

  • Create and manage your account.
  • Process event and wedding service bookings.
  • Connect you with service providers.
  • Confirm, modify, and manage bookings.
  • Process payments and refunds.
  • Provide customer support.
  • Send booking notifications and service updates.
  • Improve platform functionality and user experience.
  • Prevent fraud and unauthorized activities.
  • Comply with legal obligations.

  • 4. Information Sharing

    Your information may be shared with:

    Service Providers

    Information necessary to fulfill your booking may be shared with:

  • Wedding Planners
  • Event Decorators
  • Venue Providers
  • Photographers & Videographers
  • DJs & Entertainment Providers

  • Payment Partners

    To process transactions securely.

    Legal Authorities

    When required by applicable law, court order, or government request.

    Khaira does not sell, rent, or trade your personal information to third parties.

    5. Data Security

    We implement reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration
  • Disclosure

  • However, no method of electronic transmission or storage is completely secure.

    6. Data Retention

    We retain your information only for as long as necessary to:

  • Provide services
  • Maintain booking records
  • Resolve disputes
  • Comply with legal and regulatory requirements

  • 7. User Rights

    You have the right to:

  • Access your personal information.
  • Update or correct inaccurate information.
  • Request deletion of your account.
  • Withdraw consent where applicable.
  • Request information regarding the data we hold about you.

  • 8. Cookies and Analytics

    Khaira may use cookies and similar technologies to:

  • Improve user experience.
  • Remember user preferences.
  • Analyze platform performance.
  • Enhance security.

  • Users may manage cookie preferences through their browser settings.

    9. Third-Party Services

    The platform may contain links to third-party websites or services. Khaira is not responsible for the privacy practices or content of such third-party services.

    10. Children's Privacy

    Our services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from minors.

    11. Changes to This Privacy Policy

    Khaira may update this Privacy Policy from time to time. Any changes will be posted on the platform with an updated effective date.